Help and contact.

Quick answers first. If yours isn't here, write to us and a person will reply.

Managing your plan

Sign in and open Your plan to change or cancel. Cancel within the 7 days free and you pay nothing.

Changing a story

Open Children and choose Edit their stories to update names, pets, favourite things or anything to leave out. Changes apply from the next night’s story.

Something wasn’t right in a story

Use the feedback card under any story. It shapes the next one. For anything that worries you, email us and we’ll look at that story ourselves.

Contact us

Email hello@moonmothstories.com. We reply within one business day.

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